What Information We Collect and Why
We collect the details you provide when creating your account — your name, contact number, email address and the payment method you register, whether that is JazzCash, Easypaisa or Raast. When you make a deposit or withdrawal, our payment processor records the transaction reference and your
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wallet identifier so we can verify and reconcile funds correctly. We also collect device and session data automatically — your IP address, browser type, and the pages you navigate — so we can detect suspicious login attempts and keep your account secure. If you contact our
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support team, we retain a log of that exchange to follow up accurately. We do not sell your personal data to third parties. Data shared with payment partners like JazzCash or Easypaisa is limited strictly to what those rails require to process your transaction. Retention periods
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depend on regulatory obligations that apply in your region; where local law permits deletion, you can request it through the contact path listed below. Your data is stored on servers with encryption at rest and in transit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.